We want you to feel good about your purchase. If the Worst-Case Ready e-books are not for you, we will refund you in full.
You have 90 days from your purchase date to ask for a refund, for any reason or no reason at all. No forms, no phone calls, no questions.
Email hello@lucasgrayson.shop from the address you bought with, or put your order number from the Payhip receipt in the subject line. We process refunds on business days, usually the same day, and you get an email when the refund is issued. The money goes back to the payment method you used, normally within 3 to 10 business days depending on your bank.
Keep whatever you downloaded, including the free Emergency Binder. We do not ask you to delete or return anything.
Refunds after the 90-day window are handled case by case. Email us and we will do what we reasonably can.
When you buy a digital product and agree at checkout that the download starts at once, the 14-day statutory right of withdrawal ends when the download is provided (§ 356 (5) BGB and the equivalent UK rules). Our voluntary 90-day guarantee applies in its place and is more generous than the statutory minimum.
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